Wagstaff Group Terms and Conditions

DEFINITIONS

1. “The Company” is Wagstaff Bros. Limited.

2. “The Customer” is any company or organisation to which Wagstaff Bros. Limited is contracted to supply goods and/or services.

3. “Goods” are any items that are the subject of any contract between Wagstaff Bros. Limited and the customer, regardless of ownership.

4. “The contract” is any written or verbal agreement between the customer and Wagstaff Bros. Limited for the latter to provide goods and/or services.

HIRE

5. Hire goods remain the property of the company at all times.

6. During the continuance of the hire period, which shall commence from time of delivery and end when the goods are recollected from site, the customer shall be responsible for the safe keeping and maintenance of the goods in good and substantial repair and condition.

7. Any damage caused to hired goods, beyond reasonable wear and tear, will be the responsibility of the customer. Any repair work necessary as a result will be chargeable.

8. In the event of the total loss, or irreparable damage, of any hire goods for any reason whatsoever, the customer shall be responsible to the company for the full value of such goods plus the hire charge. It is the customer’s responsibility to insure against such risk.

9. The company will make every endeavour to effect deliveries and collection of hired goods at the times requested by the customer, but will not under any circumstances accept liability for any delay or failure to deliver or collect, nor for any expense caused to the customer by such delay.

10. The company reserves the right to substitute alternative goods subject to availability.

11. It is the customer’s responsibility to inform the company in writing when hired goods are ready for collection. The hire period will not end until such collection is effected.

12. All hire charges quoted are per week/per month and no reductions or refunds will be made after the commencement of the chargeable period.

13. Acceptance of a quotation becomes an order and is thus subject to a cancellation fee as shown: Within 14 days of delivery 50% of the hire charge is payable. Within 7 days of delivery 80% of the hire charge is payable. Within 3 days of delivery 100% of the hire charge is payable.

14. It is the customer’s responsibility to ensure that adequate access is provided to the company both upon delivery and
upon collection of hired goods, and to ensure that such goods are available for collection at the appointed time.

15. Any delays caused to the company upon delivery and/or collection and any additional journeys that may result will be subject to additional charges.

16. Credit facilities will not be offered on hire contracts at all. Payments MUST be made in advance. Any failure on the
part of the customer to make such payments on time will result either in the hired goods not being delivered, or, in the
case of goods already on site, being removed without prior notice.

GENERAL

17. Payment in part or in full of any contract to supply goods/or services herein referred to shall be deemed to mean acceptance in full of these terms and conditions.

18. Payment terms with the exception of hire contracts are strictly as negotiated. The company reserves the right to charge interest at the rate of 3% per month on overdue accounts.

19. In the event of a customer being in default of payments, the company reserves the right to hold any of the customer’s goods against such payments. If the payment is not forthcoming within a reasonable period, the company may, at its absolute discretion, sell off all or part of such goods, as agent for the customer, and set the proceeds against the monies due and any costs so incurred. Upon accounting to the customer for any balance outstanding, the company will be discharged from all liability whatever in respect of the goods.

20. The company shall be relieved of its obligation to perform any contract to the extent that the performance is prevented
by failure of the customer fire, weather conditions, industrial dispute, labour disturbance or any other cause beyond the
reasonable control of the company.

21. No employee of the company, whilst in the course of his or her duties, shall be held separately responsible under any circumstances whatsoever for any liability for loss, damage or other default outside his or her reasonable control.

22. These terms and conditions can only be changed with the written approval of a director of the company. The Terms
and conditions can only be changed by the company and with written approval.

23. Shortages and damages to hired linen will be charged at the full replacement value. No substitute items will be accepted as replacement by the owner. Damages include items that have sustained burns and scorches, cuts and rips, defacement, ink marks, earth or concrete stains and candle wax. All linen must be returned in the original bags or boxes provided and in a dry state.